Apmex Review

Home/Gold IRA Reviews/Apmex Review

Apmex Review

Apmex Review

American Precious Metals Exchange was founded by Mr. Scott Thomas in 2001 who serves as president and chairman of the company. They have since then has expanded to trading precious metal products in the United States, Canada, Australia and Europe. Apmex has been in business for over 15 years and has an unmatched choice with more than 10000 products to choose from .

Apmex Ratings

 BBB asserts that APM Exchange qualifies and meets BBB accreditation standards  and grants them an A+ rating, the factors include an obligation to offer unflinching and timely effort to resolve customers’ complaints

The business consumer Alliance accredited APMEX with AAA rating and this company has received zero complaints in the last six years

APMEX bagged 5/5 ratings from one customer’s review, but this is the only review we could find in the trustlink website


APMEX has 9.6/10 on trustpilot based on 6279 positive reviews which is the highest number in the whole industry.

Google +

AMPEX is having 4.4 Stars rating (4.4 / 5) based on 5 reviews from their customers, four of the customers leave 5-Star Rating while one of leave 4-star rating

Apmex Complaints

BBB Complaints

Differently from all other companies, APMEX received a total of 30 complaints in the last three years with BBB which is really a scarry number. Although all of these complaints were timely resolved and customers satisfied with the treatment they received fromAPMEX’ Support, this still provokes some doubts around the quality of service you may receive, so it is your duty to deal with this company with much more precaution .

Ripoff Report0 complaints.

Complaintsboard.com0 complaints.

Our Phone Call Experience with Apmex

When we contacted American Precious Metals Exchange (APMEX) we were redirected to J. Carter, a pleasant Representative who was willing to  answer all our enquiries with high level of empathy and poise
She asked if I had worked with apmex before and if I already have a custodian or if I was just looking for general information.

I explained that the reason for my call was to roll over my 401k from my previous company to gold or silver.

She responded that when it comes to precious metals IRA, you would have an account with apmex but you would also have a custodian. Which custodian you would have would be up to you. The fees for storage we don’t know. It would all depend on which one you use.

Here are more details from this call

Jennifer responded that they would only provide the metals. We are not an IRA approved storage facility.  We do not store the metals here so you would need a custodian because through an IRA you cannot take possession of the metals yourself

How we work is that when you have an account with us and an account with the custodian and it is funded with funds from your IRA, we would do a conference call to confirm the amount of funds you have to send and you would place the order for the metal.

Since the funds are already there, the metals would ship out in a couple of days to the custodian for holding

Please check with the custodian you choose

We don’t charge any fees. We just work with the custodian and facilitate the purchasing of the precious metals.

On our website there is a great section of frequently asked questions and one of them is the list of custodians that we work with all the time. There are 6 listed there

Company Pros

  • No-hidden charges Consumers can see the sell price as well as the buy price

  • No transaction caps: You can buy coins below $20 as well as bullion that comes with price tags in the six figures for larger gold bars. No price restrictions

  • Free shipping: Customers get free shipping on domestic orders starting from $99 or more

  • Real-Time Pricing: APMEX updates the most recent spot price for precious metals every minute of the day

  • Easy product sorting: Despite providing Holistic Gold Investment with extensive collection of products, APMEX has devised easy sorting that permits customers to compare products (bars Vs Coins), check weight, manufacturer and other important measures

Company Cons

  • There is a high number of complaints on the BBB, and this seems to be one of the top red flags to new investors in the Gold IRA
  • They don’t have a high number of reviews on the trustlink website

  • You should look for your own IRA custodian to be able to invest with Apmex

The Bottom Line

It is hard to find any fault with APMEX as a physical bullion dealer, but IRA rollovers are not their main speciality. You’ll need to do your research and find a trusted custodian and put your nerves down to earth. But when you handle the whole burden to a specialised company, it would be a totally  different story, where you relax and do nothing but signup and the whole rest is done for you . Also, we don’t like the huge number of unsatisfied clients and complaints on the BBB which are a Big red flag.

If after your personal research you can’t figure out the best, reliable and Most efficient Gold IRA company to invest your hard earned income in, please dealer reviews on this website and compare your options, But remember to leave your feedback and share your story to give others confidence and investment direction.

Which Company do we Recommend to Safeguard and Grow your Retirement Money?

Why Choose Regal ?

Regal Assets is one of the most trusted precious metal dealers in America

Alan Thicke

The only company I trust with the process is Regal Assets

Dennis Miller

Do yourself a favor, do it today call Regal Assets

Jerry Doyle

Do your research and request your free investment kit from Regal Assets

Laura Ingraham

Get Your 100% Free Gold IRA Guide

gold ira kit

Leave A Comment