American Precious Metals Exchange was founded by Mr. Scott Thomas in 2001 who serves as president and chairman of the company. They have since then has expanded to trading precious metal products in the United States, Canada, Australia and Europe. Apmex has been in business for over 15 years and has an unmatched choice with more than 10000 products to choose from .
BBB asserts that APM Exchange qualifies and meets BBB accreditation standards and grants them an A+ rating, the factors include an obligation to offer unflinching and timely effort to resolve customers’ complaints
The business consumer Alliance accredited APMEX with AAA rating and this company has received zero complaints in the last six years
APMEX bagged 5/5 ratings from one customer’s review, but this is the only review we could find in the trustlink website
Differently from all other companies, APMEX received a total of 30 complaints in the last three years with BBB which is really a scarry number. Although all of these complaints were timely resolved and customers satisfied with the treatment they received fromAPMEX’ Support, this still provokes some doubts around the quality of service you may receive, so it is your duty to deal with this company with much more precaution .
Ripoff Report : 0 complaints.
Complaintsboard.com : 0 complaints.
When we contacted American Precious Metals Exchange (APMEX) we were redirected to J. Carter, a pleasant Representative who was willing to answer all our enquiries with high level of empathy and poise
She asked if I had worked with apmex before and if I already have a custodian or if I was just looking for general information.
I explained that the reason for my call was to roll over my 401k from my previous company to gold or silver.
She responded that when it comes to precious metals IRA, you would have an account with apmex but you would also have a custodian. Which custodian you would have would be up to you. The fees for storage we don’t know. It would all depend on which one you use.
Here are more details from this call
Jennifer responded that they would only provide the metals. We are not an IRA approved storage facility. We do not store the metals here so you would need a custodian because through an IRA you cannot take possession of the metals yourself
How we work is that when you have an account with us and an account with the custodian and it is funded with funds from your IRA, we would do a conference call to confirm the amount of funds you have to send and you would place the order for the metal.
Since the funds are already there, the metals would ship out in a couple of days to the custodian for holding
Please check with the custodian you choose
We don’t charge any fees. We just work with the custodian and facilitate the purchasing of the precious metals.
On our website there is a great section of frequently asked questions and one of them is the list of custodians that we work with all the time. There are 6 listed there
No-hidden charges Consumers can see the sell price as well as the buy price
No transaction caps: You can buy coins below $20 as well as bullion that comes with price tags in the six figures for larger gold bars. No price restrictions
Free shipping: Customers get free shipping on domestic orders starting from $99 or more
Real-Time Pricing: APMEX updates the most recent spot price for precious metals every minute of the day
Easy product sorting: Despite providing Holistic Gold Investment with extensive collection of products, APMEX has devised easy sorting that permits customers to compare products (bars Vs Coins), check weight, manufacturer and other important measures
They don’t have a high number of reviews on the trustlink website
You should look for your own IRA custodian to be able to invest with Apmex
The Bottom Line
It is hard to find any fault with APMEX as a physical bullion dealer, but IRA rollovers are not their main speciality. You’ll need to do your research and find a trusted custodian and put your nerves down to earth. But when you handle the whole burden to a specialised company, it would be a totally different story, where you relax and do nothing but signup and the whole rest is done for you . Also, we don’t like the huge number of unsatisfied clients and complaints on the BBB which are a Big red flag.
If after your personal research you can’t figure out the best, reliable and Most efficient Gold IRA company to invest your hard earned income in, please dealer reviews on this website and compare your options, But remember to leave your feedback and share your story to give others confidence and investment direction.
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