Founded in the year 1989, Austin Rare Coins & Bullion has been doing business for more than 25 years. Based out of Austin, Texas, the company is a member of several trade organizations and boards, including the BBB Online Reliability Seal Program. The other institutions include Numismatic Guaranty Corp., Industry Council for Tangible Assets, and Professional Coin Grading Service. A majority of the company’s stockholders also have membership in several American and Canada-based numismatic associations .
Austin Metals Ratings
Austin Rare Coins has stayed a BBB-accredited business ever since April 23, 2009. The third-party rating company ascertains Austin Rare Coins meets accreditation standards, which comprises a genuine commitment to resolve consumer grievances, if any.The final outcome, Austin Rare Coins gets an A+ rating from BBB
Austin Rare Coins has a BCA rating of AAA. This rating is based on the company’s business type, industry experience and knowledge, complaint history, licensing compliance, and the stakeholders’ overall experience with the firm. As far as complaints go, BCA hasn’t received any so far against the firm. However, it’s worth noting that BCA has not highlighted any positive aspect about Austin Rare Coins either
When we tried looking up the site’s credentials on TrustLink, there was no rating as such despite the business being listed on the site. This absence is a bit confusing, especially that Austin Rare Coins has been around for quite long
On Citysearch the company has no rating at all though it has a mix of positive and negative reviews . I read these reviews and found that they were five positive against five negative.
on yelp, the company has a mix of both negative and positive reviews. Some customers were very pleased to deal with the company, while others looked really angry and reported that A.R.C’s customer service was totally unprofessional.The final score on yelp is three out of five stars.
This website is like a forum where gold buyers comment about their past purchasing experience from gold dealers around the U.S. And A.R.C did not merit much appraisal from various customers there, the final score they got as of now is 2.9 out of five stars.
Austin Coins Complaints
The establishment has had one consumer complaint reported against it with BBB in the past 3 years, which has been successfully resolved ever since
To tell the truth, we did not much appreciate this phone interview, and it’s our own point of view. In fact, we don’t want to say anything bad about their sales representative, but his answers to us were very limited and he lacked the friendly tone we experienced with other companies, we also didn’t like the fact that his answers were pretty unclear about the storage and administration fees. All in all, this is our personal feel and here is a quick summary of this call. process
Here are more details from this call
When dealing with SDIRA Services, you will need to ask about tax issues, and I think this company is a renowned IRA custodian which deals in this kind of operations on a daily basis, so you won’t have any troubles with tax issues, but you certainly have to do your due diligence and ask them this vital question
Everything is included in one fee
They ship your metals to the delaware depositoryIt’s a segregated account in your name.
The storage fees as their agent said shouldn’t cost anymore than a hundred bucks.
But if you go beyond a 100.000 dollars of investment, the fee will go up to two hundred
The company has high ratings with BBB and Business Consumer Alliance
Their online reputation is a mix between negative and positive reviews, which may cause you to fall in the first category if you chose to deal with them
They don’t specialise in IRA Rollovers
We had an unfriendly call experience with their sales representative, but this may not be the case with you
The Bottom Line
We would not recommend Austin Coins for Gold IRA Rollovers, as this is not their prime speciality, there are various companies whose main focus is to help you put your hard earned savings in an IRA account backed with precious metals, and avoid you the hassles of dealing directly with an IRA custodian. However, if you reside in Texas and would like to purchase from a local dealer there, then Austin Coins is just a great option.
And again, we recommend you browse other top rated Gold IRA companies we feature on our website and spend sometime looking for the best fit for your retirement investment.
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