Birch Gold Group Review

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Birch Gold Group
Birch Gold Group Review
Birch gold group specializes in dealing in precious metals particularly the transfer and rollover of retirement accounts into precious metals. They were founded in 2003 and are headquartered in Burbank, California.The company serves a large client base all over America.
Birch Gold Group BBB
From what I have researched, this company enjoys a top-notch reputation with the BBB; being a BBB accredited business since 7/13/2012, they have an A + rating, the highest in the industry.
Business Consumer Alliance
Birch Gold Group has stayed a Proud Member of Business Consumer Alliance ever since November 2011. The third-party rating company confirms that Birch Gold Group meets accreditation standards, which comprise a genuine commitment to resolve consumer problems, if any.The final score; B.G.G holds an AAA rating with BCA.
Birch Gold Trustlink
Trust link has given Birch Gold a 5 star rating that is based on 57 customer reviews. Among these 57 reviews there was not one complaint. From all the reviews on the Trustlink, I could only find satisfied clients who thank Birch Gold for their great experience in rolling over their IRA’s to gold and silver or buying metals for physical possession.
More about Birch Gold Reputation
Trustpilot : They are also mentioned on with one review giving them a 7.4 on a 10 scale .

Yelp : On Yelp, Birch Gold have a five star rating [usr 5] based on one positive review.

Yellow Pages : Birch Gold Group have a five star rating based on 35 reviews. The majority of clients testify that they were very happy with the level of professionalism displayed by the staff at Birch Gold Group.

Birch Gold Complaints
To double-check that this company has a clean track record, I researched them on other complaint boards like the and

They had zero complaints filed with these agencies as well, except one complaint filed with BBB

Birch Gold Group FAQ

How the Rollover works with Birch ?

After you sign up with BGG, the process can take from one up to three weeks, at this time you will have a dedicated account manager who will walk you through the entire process, and all you have to do is electronically sign the documents they send you via email.
After you sign the documents electronically, they will send them to your beneficiary or current 401 k custodian via email or hard copy “federal express”whichever you prefer.
Once your current custodian releases the funds from your current 401 k or IRA position to another accredited custodian, they will have a second phone consultation with you where they will be talking about the pros and cons of the different forms of metals you can buy, the best mix for your IRA, as well as the pricing which is very important.
After you agree on the metals to place in your IRA, Birch Gold will start the shipping to their depository where you can track your metals 24/7.
Our Phone Call experience with Birch Gold Group
We really had a great phone experience with Birch Gold Group Assistant.

When we called, we were redirected to Mr David Lawrence, a friendly man with an extended knowledge in the precious metals industry.

We asked Mr David several questions about Rolling an IRA from a previous custodian over to metals, and the man was really knowledgeable and helpful.

He took the time to answer all of our questions with expertise and patience, and during this talk, we didn’t feel there was any pushiness from his part to try to lure us to buy before we understood the process.

Here are more details from this call

They recommend an IRA of at least 10,000 because of maintenance fees.

You incur no penalty in rolling this over.

There is a one time setup fee of 115.
100 for storage and 75 for custodial management .

You can rest assured that we insisted on whether these fees are flat or based on the amount of gold purchased, their final answer was that they were flat Fees and that there are no other fees included.

They have several depositories around the states. The delaware depository is the one they recommend.
The metals will be fully allocated and segregated for your convenience. You can access ,control or take full possession of them anytime you want, they are absolutely yours.
You will have access to a team that will answer any of your questions and that will be working on your behalf to make sure you are satisfied before and after your purchase.
24/7 access online to your account.

Company Pros

High ratings with BBB, BCA and Trustlink as well as in other reputable review boards like Yelp and Yellowpages, and this confirms that the company respects and educates its clients most and foremost.


They have a Flat IRA admin and storage fee of 175 a year, which allows you to add more metals to your account without the fear of any other charges in the future.


They offer segregated Gold Storage at The Delaware depository, which guarantees your metals are not commingled with others’ possessions, and that you can take full possession of them anytime you wish.

You can expect a great phone conversation with all your questions to be answered promptly by a trained and professional agent.

Their customer service is great and you can also expect professional ongoing support from a dedicated team that works on your behalf.

Company Cons

IRA Setup Fees of 115 .This is an extra amount of money just for setting up an IRA, though you’re supposed to pay it once in a lifetime, but there are other reputable companies which I reviewed and which offer a Free IRA setup to your convenience.


Minimum investment amount of 10.000, which may not fit some individuals.


The FAQ section on their website doesn’t give much answers to investors except the fact of explaining how a Gold IRA rollover works.


Their website doesn’t provide answers as to technical details related to storage, IRA Fees and third party custodian, the fact that necessitates you to contact the company in person in order to know these details.
My Final Thoughts on Birch Gold Group Review
As far as I could find, Birch Gold Group is a great company to deal with. They have a clean and great reputation, their account reps answered all of our questions professionally and they can help you setup a gold or silver IRA easily and without hassles. Their fees are reasonable and frankly I couldn’t see anything negative about the company except their set up fee, which is a bit expensive compared to other brokers.

I also don’t like the fact that they lack important information on their website, which may cause some visitors to leave because of unanswered questions. In the mean time, I recommend you browse other companies we have reviewed and compared to see which one best meets your options.

Which Company we Recommend and Why ?

Amongst all the gold IRA companies we reviewed and studied, Regal Assets stands out by itself for being the Top Rated Precious Metals IRA in the whole industry.

Here is what you Will Get with Regal

First company in the entire precious metals industry to offer a live video tape of when your metals arrive at the depository for retirement accounts

Segregated storage to insure your metals are separate and not commingled

Your retirement account has the option to be stored overseas without taxes or penalties

7-day guarantee on shipping for retirement accounts and direct purchases to give you peace of mind on your transaction

Buy back your metals at any business day of the week and have funds in your possession within 24 hours of sale

An experienced team that is looking to answer all your questions and provide clarity without being pushy or aggressive

Regal Assets will answer all of your questions.

They will guide you through the entire process without trying to push you into any type of gold investment plots.
Their adage is customer comes first and foremost.
They will also take the time to educate you on the ins and outs of precious metals investing since this is YOUR retirement money.

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